The services that we provide include:

  • Carer Pathway Advisors:  They provide information, advice and support by telephone and in drop in information points across the county.

  • Health and Social Care Engagement and Community & Partnerships: The two teams work closely with partner organisations to raise awareness of the needs of carers, help us reach more carers and improve carer’s access to Hub services.

  • Carer training:   Adult carers can access information, advice, support and training, tailored to their individual needs all in one place.

  • Listening Ear:  A telephone befriending service which supports those who are caring for someone close to the end of their life.

  • Carer Talktime:  Regular telephone contact with one of our trained volunteers to reduce the isolation that carers can experience.

  • Carer Groups: These support groups are held once a month throughout the county, run by carers but supported by WAC.

To find out more, call the Carers’ helpline on 0300 012 4272, visit or email: [email protected]

The helpline is open Monday - Friday 9am - 7pm, Saturday 9am - 12 noon.