About Us Our People Jump to section Trustees - Staff - Volunteers Trustees Current Board of Trustees: Staff Senior Management Team Chief Executive: Carole Cumino Service Manager/Deputy Chief Executive: Mel Smith Finance Manager: Natasha Davies WAC Organisation Chart - 2021 Volunteers In normal times, the Association would rely heavily on its volunteers. Without them like most non-profit and charitable organisations, Worcestershire Association of Carers would not be able to provide the current level of service and support for the carers of Worcestershire. Our volunteers are important to increase our capacity to help carers. Volunteering with the Association is hopefully also of benefit to the volunteers. The Association is enriched by the diversity that volunteers bring. They are able to add their qualities and skills to those of the staff. Volunteers may learn new skills and feel more involved with their community. Over the last two years we have been very aware that volunteering also provides a sense of purpose and social connection for our volunteers. When we made the decision to pause office volunteer activity in March 2020, we were aware that a significant number were over 70 or had a health condition which makes them vulnerable, so we kept in touch with them during lockdown. As 2020-21 progressed and we move into 2022, we have been able to adapt our activities to bring volunteers back safely: The volunteers who were able to do so have returned to support paid staff in the Association’s shop After a long period of online meetings our Carer Group facilitators are now hosting a number of carer groups across the county. However, we are continuing to use online monthly meetings to bring our volunteers together for support and information sharing as this seems to work well for them. One volunteer restarted volunteering in September on the telephone from home, we provided training to allow them to use the telephone system and have an end of shift catch up with them to provide on-going support A new volunteer joined the organisation in September and all on-line training was provided to allow them to support our back office functions Carer Talk-time and Listening Ear volunteers have continued to support carers during the past year and have received regular support from the team For details of vacancies, please see our recruitment page.