About Us

1. Caring

·       We value and care for our people – carers, patients, staff and volunteers

·       We care about doing a good job and take pride in doing it well

·       We have empathy and compassion

2. Integrity

·       We are an independent voice for carers

·       We work together with honesty and within clear boundaries

·       We are committed to ethical decision making

·       We pay attention to equality, equity, fairness

·       We are trustworthy, transparent, reliable and open

·       We deliver on agreed actions - ensuring what we say, we do

3. Person Centred

·       We are approachable and take time to listen, understand and communicate

·       We work as a team and share knowledge

·       We support carers to make the best-informed decisions.

·       We are respectful and non-judgemental

·       We work as a team to offer high quality and tailored services to meet our clients’ needs

4. Inclusive

·       We tailor services to meet local need/communities/cultures

·       We are aware of the barriers people face and work with carers & patients to overcome these

·       We value working with partners

·       We make people feel welcome

5. Proactive

·       We reflect and learn to inform change, improvement and innovation

·       We are responsive, flexible and adaptable

·       We are active influencers

·       We are well informed and connected

·       We strive for excellence