Guides for Carers

Information pack

This guide contains a detailed description of all the services that we offer to support carers. To take a look at the guide, just click on the link above. Alternatively, if you would like us send you a copy of the Carer Information and Services Guide please give us a call on 0300 012 4272.

Personal Independence Payments

Personal Independence Payment (PIP) Factsheet

Personal Independence Payment (PIP) leaflet for carers

The factsheet and leaflet have been produced to help carers understand the requirement of the PIP process. Up to date relevant information can also be found from a variety of online sources. The most up to date is from

Please click on either link above to download the resources. If you would like to talk to someone about your caring role please call our helpline on 0300 012 4272.

Integrated Care Resources now available via online portal

As part of the West Midlands Integrated Care Transformation Theme we are proud to announce the launch of a range of resources to support Integrated Care via the HEE West Midlands Learning Portal.

Health Education England has identified integrated care as one of our key priorities in the West Midlands. We are committed to supporting our workforce to deliver health and care services that are both person centred and well-coordinated. We have recently identified a set of valuable tools and resources which can be used by care workers and service commissioners and many of these will also support unpaid carers and citizens. Two aspects that support Integrated Care are; self-care and resources for carers (paid and unpaid), the portal brings together a wide range of resources via one easy to access page.

The Self-care Resource Pack

Resources for Carers

Carer Factsheets

As part of our 20th year celebration, we have held a series of NHS Events that focus on issues that carers might face. Some of the events include: Peer-to-Peer Support, Hospital Discharge, Mental Health, Palliative Care, and Confidentiality. We have put together factsheets to help benefit carers. 

Factsheet: Well-being for Carers

Factsheet: Beating Isolation 

Factsheet: Hospital Discharge

Factsheet: Sharing Information 

Factsheet: Palliative Care