Guides for Carers Guides for Carers Information pack This guide contains a detailed description of all the services that we offer to support carers. To take a look at the guide, just click on the link above. Alternatively, if you would like us send you a copy of the Carer Information and Services Guide please give us a call on 0300 012 4272. Personal Independence Payments Personal Independence Payment (PIP) Factsheet Personal Independence Payment (PIP) leaflet for carers The factsheet and leaflet have been produced to help carers understand the requirement of the PIP process. Up to date relevant information can also be found from a variety of online sources. The most up to date is from www.dwp.gov.uk Please click on either link above to download the resources. If you would like to talk to someone about your caring role please call our helpline on 0300 012 4272.