Monday 14th September - you must not meet with people from other households socially in groups of more than six.

This will apply indoors and outdoors, including in private homes. There will be a limited number of exemptions:

  • Places of worship
  • Restaurants and hospitality venues (groups of up to six must not mix or form larger groups) 
  • Education and work venues
  • Organised team sports
  • Weddings and funerals will still allow up to 30 people
  • Individual households or support bubbles of more than six

There have been an increase of Covid cases in some parts of Worcestershire. This is in line with other parts of the country, including some of close neighbours. This is being continually assessed by local government and necessary measures and actions will be implemented where needed. 
It is really important for us all to keep going right now and not to be complacent. We all need to do our bit by hand washing, using face coverings where necessary and keeping our distance. They are simple measures but they really do work.

Frequently asked questions about what you can and cant do

Specific guidance for unpaid carers


Although shielding has ended, you can still retain their priority for supermarket delivery slots, and still be able to access help with shopping, medication, phone calls and transport to medical appointments.

While extremely vulnerable people should continue to follow strict social distancing measures, you can participate in more activities such as visiting shops and places of worship.

It may feel strange getting back outside, especially with so many changes that have been implemented. One of the first things you’ll notice is when you go shopping. Most shops and supermarkets have taken their own action to avoid crowding. This can include monitoring the number of customers within the store and limiting access to avoid congestion. They may also implement queue management systems to limit crowds gathering at entrances and to maintain social distancing. It’s a good idea to phone the shop beforehand so you are familiar with what you need to do.

Many shops are not accepting cash; so you will need to use a debit/ credit card. Contactless payment has now been increased to £45, making it safer for you to make payments.

Those who need to work and cannot do so from home will be able to return to work as long as your workplace is Covid secure. For anyone concerned about returning to work, we recommend that you speak with your employer to discuss your situation, agree a plan for returning to work and adjustments that may be needed before you return.

For support from Worcestershire County Council Here2Help or Social Care call 01905 786053 (available Monday to Friday, 8:00am – 5:00pm) or visit http://www.worcestershire.gov.uk/here2help

The NHS Responder Scheme can be contacted on 0808 196 3646 to make a referral for anyone you care for or to seek support for yourself.

Can I Still contact Worcestershire Association of Carers?

You can of course continue to contact us in various ways:

  • Our telephone helpline is available from 9:00am - 7:00pm Monday to Friday and 9:00am - 12:00pm on Saturday.  Please do get in touch if you need any information or support
  • Our live web chat is also available from 9:00am - 7:00pm Monday to Friday and 9:00am - 12:00pm on Saturday. Go to any web page and click online in the bottom right hand corner.
  • We’ll do our best to keep in touch with carers via phone, social media, including Facebook and Twitter
  • You can email us at [email protected]

We hope to be able to make sure that we keep in touch with carers who usually attend our monthly groups, and encourage group members to stay in contact with each other

  • We are running a variety of online information, wellness and coffee break sessions for carers (you will need a computer or smart phone to access the sessions)
  • From September we will be commencing some face-to-face sessions. We will of course deliver the session following current social distancing guidance (keeping numbers to a minimum of five). Find out more about how we can work together to keep each other safe and limit the spread of the virus here
  • We’ll still be publishing Caring News, our magazine for carers with the next one due out September

What do I do if I care for someone and I need to self-isolate?

If you have to self isolate and are using a care service, let your care service provider know and they will discuss how best they can support you through this period.

If you are self isolating and would usually provide care, or if you support someone you don’t live with, and feel that alternative provision is required, please contact the Adult Social Care Access Centre on 01905 768053.

Please be clear what support is needed.

If you are worried that you or someone you look after may be at risk, NHS 111 can offer direct guidance through their online coronavirus helpline. Call 111 if your (or their) symptoms become severe, and let them know you are a carer.

Emergency Planning

Have you thought about what you might do if you become ill? Carry our Carers Emergency Card with you and should you be taken ill it will immediately let people know that someone is depending on you.

You can apply for one HERE.

End of Life Carer Support

If you find yourself in a position where you are caring for someone who is nearing the End of Life, we have a dedicated team who can help you. We offer emotional and practical support tailored to your needs and wishes, both before and after bereavement

To find out more please visit End of Life Carers Support or contact our team on 0300 012 4272

Face Coverings

Everyone should wear face coverings in enclosed public spaces, where you may be more likely to come into contact with people you do not normally meet. This is compulsory in many public settings such as shops, supermarkets, transport, places of worship, libraries, hair & beauty establishments and entertainment venues.  

Additionally, you should wear a mask if you are visiting someone in a hospital or care home or are attending a hospital appointment. 

A face covering is a covering of any type which covers your nose and mouth - How to wear and make a face covering.

You are expected to wear a face covering before entering any of these settings and must keep it on until you leave unless there is a reasonable excuse for removing it. If you do not wear a face covering you will be breaking the law and could be fined. The on-the-spot fine for not wearing a mask will be £100 and will double with each offense up to £3,200.

Some people don’t have to wear a face covering including for health, age or equality reasons.

If you feel you fit into the exemption category you can take a screen shot of one of the pictures below or print it out and take it with you. This will help you to not be questioned. 

I need more advice:

Updated advice and information for unpaid Carers has been released from the Government. Please visit Govt info for unpaid Carers

Updated advice and FAQs on the most recent update can be found HERE

If you would like more information about Coronavirus and your caring role please visit CARERS UK Coronavirus Guidance

If you would like to read more about NHS guidance please visit NHS guidance on Coronavirus

NHS Every Mind Matters: Looking after your mental health

Mind: Coronavirus and your well-being

Here2Help: Staying at home well-being

PHE: Guidance for the public on the mental health and well-being aspects of coronavirus (COVID-19)

reddictch.gov.uk: Keep active and creative at home

bromsgrove.gov.uk: Keep active and creative at home