Challenging Behaviour

Challenging Behaviour

Wednesday 1st May 09.30am-12.30pm

Challenging Behaviour. Delegates will have the opportunity to consider the ways in which personal and environmental factors impact upon a client’s distressed behaviour. A range of person-centred approaches will be explored to assist carers in challenging situations. Aims to: Explain why distressed behaviours occur and how they may challenge care workers • List a range of potential triggers • Describe what actions to take when faced with challenging situations • Explain how staff might identify positive ways of engaging with clients to alleviate distress • Demonstrate the ability to risk assess, plan and implement to prevent and defuse potentially challenging situations

In collaboration with Worcestershire Association of Carers, Age UK Herefordshire & Worcestershire are offering training opportunities for carers in 2019.

Just like with our Falls, Fractures & Frailty sessions in 2018, family carers will have the chance to learn alongside care workers, sharing experience and skills.

These group sessions are highly recommended and provide valuable information, advice and practical skills. They are relevant for family carers in all types of caring roles.

We are pleased to offer this at the hugely-discounted contribution of just £10 per session which pays towards the training session materials, session certificates and refreshments.

Places are allocated on a first come first served basis and all strictly booked via Age UK Herefordshire & Worcestershire’s training department (see details below).

All the sessions take place at: Age UK Herefordshire & Worcestershire offices, Malvern Gate Business Park, Bromwich Road, Worcester WR2 4BN.

How to book a session

To book please phone or email the Age UK H&W training team who will be happy to discuss your booking. (You must first be registered with Worcestershire Association of Carers. Call 0300 012 4272)

Phone: 01905 740 950 and dial extension 122 and ask for Colin.

E: [email protected] https://www.ageuk.org.uk/herefordshireandworcestershire/our-services/training-solutions/


Who are the sessions for?

These training sessions are advertised to Care Workers from Residential and Nursing Homes and Domiciliary Care Agencies.  This training is also excellent for family carers who will find this training invaluable in supporting their caring role and want to receive the same training as Care Workers.

If you are interested in finding out more information or about other courses available please see full details here